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The Project

An improvement in the method of confirming that the product has been delivered was requested, in order to provide additional security for all users, with a focus on completing the order without the need to intervene in the flow.

Goal

Gather information on Handshake, or Delivery Confirmation, in order to understand what was currently used by the company and other players, what the strengths and weaknesses of each method were, and thus propose a suggestion, a flow for delivery confirmation based on reports of existing methods and what could be improved.

My role

I was responsible for researching the methods adopted by other players and analyzing the weaknesses and strengths of each method based on reports posted by its users, in each sector, that is, the sender, deliverer, recipient and intermediary of the service. And so, based on the findings, propose a suggested solution to benefit all stakeholders.

Findings

Based on the inputs gathered in the benchmark, a flow suggestion was made for the delivery confirmation method, which was accepted by the team and went on to further development.

Let's talk!

Whether it's about Design, or any other subject, movies or music, I love just chatting without having a specific topic either.

What do you say we have a chat? Just send me a message on LinkedIn or e-mail me, I look forward to hearing from you!

Let's talk!

Whether it's about Design, or any other subject, movies or music, I love just chatting without having a specific topic either.
 
What do you say we have a chat? Just send me a message on LinkedIn or e-mail me, I look forward to hearing from you!
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